From Mrs. Christine Kowal – Melbourne, Australia.
Would thoroughly recommending a tour booked through Vietnam Great Tours. From the moment we first contacted Vietnam Great Tours we received excellent service, with Billy Tran responding to emails within 24 hours (often with a couple of hours). We already had our international flights booked and Billy Tran organised a customised tour of Vietnam to suit not only my children(19 and 21), but also my parents (the trip was organised to celebrate my fathers 80th birthday). We were provided with a mobile phone, which we really appreciated. Later in the trip, one of our kids fell ill and didn’t attend the trip to the Cu Chi tunnels tour – Billy rang that evening to check that everyone was OK and asking if we needed medical help. We really appreciated the phone call and care that was taken at all times throughout the trip. The tour guides were all very knowledgeable and the hotels well located, comfortable and clean. We all thoroughly enjoyed the tour and will definitely visit again, ensuring that we book our trip through Vietnam Great Tours.